HI Matthew,
We are facing a similar issue. Could you please let us know the activities done to get the issue resolved?
Did you revert back the changes done as suggested in the Note 588701, if yes can you let me know where the changes has been done and how has it is reverted back?
Also, in the table CRMPRLS in R/3 we do not see an entry for the external SRM system.
Please note, for replicating material into SRM we use the CRM Middleware.
BR// 420