Hello All,
I have copied the standard service contract type SC into ZZSC, I have also made the item category determination settings in SAP CRM, however when creating the service contract in CRM Web Ui the item category does not get determined.
Attaching screen shot of the item category settings.
Next attaching commpr01 which is the material which got replicated from SAP ECC, I am also not able to edit the item category group, since the same is blank I have left the item category group blank above in the item category determination settings.
Please advice why the item category is not getting determined in the service contract.
Kind Regards
Atul