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Re: Alert not created in SAP CRM Webui

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Hi Jeff,

 

Check for a few things in these order :

 

1. Is your action getting executed or even scheduling for first ? Check this in the actions tab in the lead for the traffic light ( yellow : scheduled but not executed yet , green : executed , red : error in execution ).

 

2. Check if you are having any partner function with the partner function category 'Employee'  in the PDP of the lead transaction you are creating. As I checked the code for this alert and it seems that the alert will be sent to employee category partner function.

 

In any other case : you need to put a debugger in the BADI implementation : YTRIGGER_ALERT and check what is getting passed in FM : SALRT_CREATE_API in the class.

 

/Hasan


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