Hello Experts,
I’d like your help on an issue we are facing when the time set as auto log out is reached in the CRM 7 WEB UI.
When the users don’t perform any action on the UI and the time is reached, the users expect to have their UI window closed at the browser. Today, it doesn’t happen and the log out occurs when the users trigger an event (e.g. push a workcenter or a link . With that being said, it happens that they continue completing a text field for instance and when they try to save, they are dropped out.
In CRM 5.0 with the IC WEB, they got out from the system when the time was reached. We tried with basis with some system parameter and could not find the solution expected.
Can you please help me?
Thank you!