Re: how to clear custom attribute field values of view implementation class on clicking endcontact button on ICWC

Hi Bubai,

when you click on end button do_prepare_event will get trigger clear the custom values in that method.

like this..

  clear : me->cutomvalue.

if you want to know the end,call,save button functionality then go to crmcmp_ic_frame.

CRMCMP_IC_FRAME/HiddenView

component CRMCMP_IC_FRAME to check END button functionality.In this view put the break point in event

EH_ONFORWARDCALL and check it.

In this component you can also check

Pages with Flow Logic

header_jscripts.js for  all button code.

want to know more about this go through this links..

End Button Functionality in SAP CRM, IC Agent role | SCN

CRM Web UI - how to disable REJECT and END in IC header

Restrict AutoSave on End Button in IC-Agent Role

Thanks & Regards,

Srinivask.