Hi CRMers,
Please help. I have a puzzle on the identify account screen maybe someone can explain this 'strange' behaviour.
Two users - same profile on identify account - person - create - running in debug. (same profile, same role) - CRM7 EHP2
- On one machine with IE 11 - Communication data does not filter through from the screen - same behaviour with both users
- On a second machine IE 9 - Communication data does filter through - same for both users
- On a third machine IE11 - Tested with one user - communication data does filter through (so this negates browser version as the problem).
What can I check to see why I get this difference. I have also found that from machine one and machine three if I press F2 on one fo the comms fields the context id is different - could this be the problem - should they be the same and where does one go to check/change this.
Thanking you in advance..
Leah