Hello Gurus,
I am calling an IS-U transaction 'FPR1' ( to create an Installment Plan for a BP ) from CRM via Transaction Launcher (TL).
The Transaction Type used is of Type 'C' (Front Office Transaction).
The Transaction launcher is getting called absolutely fine, no issues with it. But after the User enters details.....traverses to next screen &
then clicks on SAVE a balnk screen appears & remains there. Ideally when the same task is performed in IS-U a Pop up comes.
The same SAVE button is working fine in IS-U but not happening when performing the task in CRM via the TL.
Interestingly, On SAVING (in CRM) the system is creating the Installment plan (i.e when the Blank screen comes ... I go to IS-U/ECC & check for the Installment plan. I see it as created although there is a blank screen in CRM ).
Please note:
A) Here the issue is not on Launching the Transaction via the TL but after it, i.e After traversing few screens & then clicking on Save.
B) Our CRM system version: Version CRM 7 Release 702 Patch level 6.
The Notes Notes 1620007 and 1521043 is not applicable as we are in higher system version.
C) I checked few other Links but they relate to problems on triggering the TL & hence not of much help.
Thanks & Reagrds
Rohit