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New & Add Buttons are not working

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HI Experts

 

We are facing one issue with New And Add Buttons in WEB UI. let me explain the scenario

 

We are searching one account id and then we are able to open that account id, after that we are trying to add New Contact but the New button was greyed out. and we are not able to see the Add button also. Please find the below Screenshot and help to fix this issue.

 

1. new Button Grayed out

 

pic1.jpg

 

2. Add Button Missing

 

photo2.jpg

Please help me out with this issue.

 

Regards

Mohammad


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