Hi Nursultan,
One question I wanted to ask here is that the issue is happening only for one incident ? you created on web ui and in GUI which table you wanted to see the record ? incase happening for one incident than will say check replication or wil suggest some time change does not trigger Bdocs and Outbound queue so just add one chanracter in incident in text or description and than perfrom save please update the feeback too.
DNOC_TYPE_NOTIF is table storing notification type setting here I am setting for notification type "SLF1" no STSMA status is defined. I our system it was 'NOTIF'
Thanks,
Prem