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Re: Not able to Open Attachment in Email in WEB UI

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Hello Kapil,

 

Can you please confirm if the dump occurs only during creation or while you display as well?

 

If the URL mentioned in the BSP error points to /bc/bsp/sap/crm_ui_frame/[file name] and if the attachment in the activity points to the service CRM_ATT_PROVIDE. Then kindly implement
the note

https://service.sap.com/sap/support/notes/1699441

and clear IE & ICM cache before testing.

 

To clear the ICM cache use
Tx. SMICM, menu Goto->HTTP Server Cache->Invalidate->Global in system

To clear the IE cache,
IE->menu Tools->Internet Options->tab General->button Delete

 

Regards,

Reshma Rao


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