Re: BOL Relationship to extract the Task from the Interaction Record

Hi Andrei,

Thank U very much for ur reply !!

Actually the Task is related to IR as given in the below link :

When an interaction record is created the system creates an ‘anchor' document flow link (relationship type INTO with object type CRMCICANCH). This differentiates an interaction record from all other Activity Business Objects (BUS2000126).

http://scn.sap.com/people/gert.tackaert/blog/2008/09/04/everything-you-need-to-know-about-the-interaction-record-in-the-crm-interaction-center

I checked the CRM_ORDER_READ FM passing the IR number, and in the DocuFLow tab i got one document.

In this DocuFLow Tab, i got the Task - Related to IR with the relationship INTO and Object_B = CRMICANCH

ya exactly, task is created as follow up ...

I will try the way u suggested using the

BTOrder of IR -> BTOrderHeader -> BTHeaderDocFlowSet -> BTDocFlowAll.

will get back to u in case of any issues !