Re: How to suppress Partner Determination related pop up(Partner Selection at complaints)

Hi Shaik,

You have to follow the following steps to suppress popup for partner selection in complaints.

Goto SPRO->Customer Relationship Management->Basic Functions->Partner Processing-> Define Partner Determination Procedure.

Select your partner determination procedure for complaints and click on 'Partner Functions in Procedure' on left side.

For every partner you want to suppress the popup for, you must set its 'Select Limit' to '0' in the last column for that partner.

Note:- If you are not aware of the partner determination procedure of your complaints transaction type.

follow the below mentioned steps-

Goto SPRO->CRM->Transactions->Basic Settings->Define transaction type.

Double click on transaction type for Complaints.

Field 'Partner Determ.Proc.' contains name of partner determination procedure for this transaction type.

Let me know if you have any queries.

Thanks and Regards

Richa