Hi Experts,
I need your suggestions for collecting the customer feedback.
we have requirement to collect the customer feedback based on there travel which the client is offering to the customer. It might be comment/appreciation/enquiry/complaint.
We have many custom fields in this development. Is there any std BT in CRM to collect these data or i need to go for custom development which involves the custom genil model and component?
We don't have any product master data here. No ECC integration only we need to maintain the customer feedback.
Please provide valuable suggestions.
Thanks & Regards,
GK.