Hi,
We have a requirement where when certain fields in SAP CRM sales order are changed (Example: Quantity at item level), we need to raise a violation and thus user will trigger a workflow for approval.
Now the APPROVER is from the plant who works on the purchase order and never access SAP CRM system but only ECC system.
Can we trigger a workflow approval task from SAP CRM to SAP ECC system?
Is this a valid scenario?
How can we achieve this ?
It would be great if somebody can share any documents if implemented the same scenario already!
Thanks & regards,
Krishna