Hi Miguel,
I guess in your text profile configuration for your incident type, you're missing a text id of type 'R' (Log) that should store your changes in 'Description' and 'Reply' texts.
Kind regards,
Garcia
Hi Miguel,
I guess in your text profile configuration for your incident type, you're missing a text id of type 'R' (Log) that should store your changes in 'Description' and 'Reply' texts.
Kind regards,
Garcia