Hi Merve,
When you mentioned "requests for change", I think you mean the "requests for change"
in business role ITSERVICEPRO.
The transaction types are got in below method, you can debug and check
st_create_proc_types and et_proc_types.
CL_CRM_UIU_BT_GET_PROCTYPES
METHOD / GET_PROC_TYPES
I also provide you following call stacks.
1. When creating "requests for change" from view "Search: Requests for Change".
METHOD GET_PROC_TYPES CL_CRM_UIU_BT_GET_PROCTYPES===CP
METHOD GET_PROCTYPES_FOR_CREATE CL_CRM_UIU_BT_GET_PROCTYPES===CP
METHOD GET_PROCTYPES_FOR_CREATE CL_BTSRV_ADVSRL_CNTRL=========CP
METHOD EH_ONCREATE CL_BTSRV_ADVSRL_CNTRL=========CP
METHOD DO_HANDLE_EVENT CL_BTSRV_ADVSRL_CNTRL=========CP
METHOD DO_HANDLE_EVENT CL_CRM_SRQM_COMMON_SRL_CNTRL==CP
2. When creating "requests for change" by logical create link directly.
METHOD GET_PROC_TYPES CL_CRM_UIU_BT_GET_PROCTYPES===CP
METHOD GET_PROCTYPES_FOR_CREATE CL_CRM_UIU_BT_GET_PROCTYPES===CP
METHOD IF_CRM_UIU_BT_CHANNEL_ASPECTS~GET_PROCTYPES_FOR_CREATE CL_CRM_UIU_BT_CHANNEL_ASPECTS=CP
METHOD IP_CREATE CL_SRQM_RFC_MAINWINDOW0_IMPL==CP
METHOD EXECUTE_NAVIGATION CL_CRM_UI_CORE_APPL_CONTROLLERCP
METHOD EH_TRIGGER_NAVIGATION CL_CRM_UI_CORE_APPL_CONTROLLERCP
METHOD SET_WORKAREA_CONTENT CL_CRM_UI_CORE_APPL_CONTROLLERCP
METHOD PROCESS_NAV_QUEUE CL_BSP_WD_VIEW_MANAGER========CP
Best Regards,
Bruce