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Central Search Issue for Inbox Search

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Dear Experts,

 

we are using central search for quickly search a ticket based on object id hence we have configured system for the same.

 

Now as per new requirement they need Inbox result view hence I am using below configuration for central search.

 

Nav. Bar Profile : Y*

Object type : IC_INBOX

Action : B

Search View : ICCMP_INBOX InboxAdvancedSearch

 

The issue is when you search based on ticket number it does not search but instead it looks like below.

2015-09-18_10h39_27.png

 

if any 1 have any idea about it kindly help

 

I will really appreciate the same!

 

Regards,

Dhruvin


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