Hello,
BF CRM_TCI_I is available since SAP CRM 7.0 EPH 2.
Your requirement should be solve by this BF as per described in its feature.
http://help.sap.com/saphelp_crm700_ehp02/helpdata/EN/B7/C535F2968F43458AC1D571B5872731/frameset.htm
Hope it helps
Marga Ribes