Hi Arden,
Thanks for the quick reply
Appreciate it Arden .
1.)The "assigned to" field has a technical name as AICRM/HEADER_FCT_03 as seen in technical details in AET tools. Also in FM CRM_ORDER_READ under exporting parameters ET_PARTNER table contains only the partner function SLFN0004 which is the parnter function of the message processor.
2.)In our requirement the "assigned to" field is getting filled defaultly via BRF+(support team determination). i need to empty the field whenever there is a status change from "new" to "in process". I am using the BADI CRM_ORDER_STATUS to implement this requirment . But i cant retrieve the field value of "assigned to" from the screen in the BADI.
Please suggest some points to fix this issue
Thanks in advance