Hello Rakesh,
Please refer to SAP KBA
1846041 - How to analyze why an ERMS inbound E-Mail is not found in the agent
inbox
There are detailed explanations including the internal addresses.
Best Regards, Corrine
Hello Rakesh,
Please refer to SAP KBA
1846041 - How to analyze why an ERMS inbound E-Mail is not found in the agent
inbox
There are detailed explanations including the internal addresses.
Best Regards, Corrine