Hi,
If you getting blank screen of transaction IC_LTXE with many empty fields, the reason may be regarding to webgui service log on process. to handle that according to sap note 1013376 issue#8;
- go to tcode sicf - service name: webgui
- find GUI configuration button at the end of the first tab.
- add the parameter ~NO_LOGON_USEREXIT to 1 .
- It will require the password of SAP user. I gave our standart RFCUSER and password then save it.
Please be sure you maintain this on both CRM and ECC systems and use the link host:port/sap/bc/gui/sap/its/webgui/!?~transaction=IC_LTXE&~okcode=ICEXECUTE hope this help.
Orkun.